Casino Queen, East Saint Louis: Address, Phone Number, Casino Queen Reviews: 3.5/5
Casinos Edit , Opens a popup Edit category. Security drives through about every 30 minutes, so you feel pretty safe. Oops, we can't find your location. About anything you would expect to see along with some I haven't seen in years. Page 1 of 4. No room service so eat out or bring in snacks and drinks.
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I would have paid extra for them but they didn't seem to want to sell them. According to the person I went with the steak on the buffet was terrible and had a lot of gristle. I wanted the steak but I couldn't get any because the employee left the steak as one big whole piece sitting under the heat lamp uncut and out of peoples reach. It seemed to just be there for looks. I tried numerous times to get his attention so I could get some steak but he was in his own little world oblivious to the customers and was absolutely no help.
The rolls were hard and stale. In the event the casino was under attack you could have used them as a weapon. The salmon was ok. RV park sites are clean. But I feel the nightly cost is too much for what you get. I have been to every casino in the area since I moved here 11 years ago with the exception of the Casino Queen. Not sure why I haven't, but decided to give it a try one later afternoon.
Its extremely easy to get their from downtown. I did pull up to valet parking and honestly wasn't sure exactly where they were going to come out from.
I'm not sure if they were doing valet at the time or not, but decided just to turn around and go park myself. Once inside checked out the food options along the way. They have a sports bar, steak house and a buffet. They have quite a few tables for the size of the building and they have always advertised the loosest slot in the area so I decided to go with the least amount of brain power and just play slots.
Their mixture of New to old classic slots is really good. About anything you would expect to see along with some I haven't seen in years.
I have now been their 3 times and 2 for three at leaving with more than I came with. In my world that's a really good thing! Can't wait to go back. What a shit show! Sevens diner was one of the most embarrassing displays of costumer service I've ever experienced!
Our "waiter" clearly could care less about how he treated his tables. Couldn't even make eye contact or show any sign that he was actually listening to our order and clearly he wasn't we discovered once the food FINALLY did come out. It took about 40 mins to get our food which came out wrong along with several other tables complaining about the same problem.
Wasn't even that busy Not once did he come check on us! My husband had to go back to the kitchen to get the sauce that was supposed be on my sandwich and napkins and silverware after waiting another 10 mins after asking. The staff had no idea what tables orders went to. What an frustrating experience! One star is being generous. Let's start with the hotel. The room is clean quick check-in. Downside was the noisy air conditioner and the thin walls. The couple next door had a loud fight and although entertaining after awhile it was annoying.
No room service so eat out or bring in snacks and drinks. For the casino the best part was no smoking. Most casino's I have been to serve free drinks when playing games. Next time we will try the casino's on the other side of the river. This review is for the hotel and casino. Not the best place in the area unless your only here to gamble. There isn't anything close for stores, and the closest Walgreens was in a scetchy area. I felt the casino was small.
I had the buffet on a Thursday and it was the worst I've ever had, Maybe just a bad night but I'm sure this is the norm. The front desk was misinformed about discounts at the buffet. I was told there was a discount for the buffet for staying at the hotel. The buffet cashier had no knowledge of this. This place is the absolute worst place to stay in the southern Illinois area.
I'd you can, look at staying in collinsvile, IL. It's only 15 minutes from the casino and a world of difference in shopping amenities. We usually go to ameristar when we want a weekend getaway but decided to try Casino Queen hotel since it's so much closers. When we first arrived we were greeted by drunks in the lobby who wanted housecleaning to clean her boyfriends vomit in their room not a good first impression.
Then we paid for a smoking room with arch view and we were put into a non smoking room. We called the front desk clerk who gave my husband an attitude saying i didnt request a smoking room which i had our confirmation email showing we did. Then he wanted to give us a room facing the parking lot with no discount while I paid extra for an arch facing room.
Finally he said I'll call you in a little let me talk to my manager. A half later the manager thankfully gave us a smoking room with arch view. This room was also big and beautiful but the bathroom was disgusting we had hair all over the floor and sink and bathtub it was so Grose. We were so tired at this point I spent 15 minutes cleaning it myself. Then our toilet kept stopping up the entire time we were here we called down to the front desk to see about getting it fixed no one ever came.
Then we had their breakfast buffet and let me just say the hostesses were so unfriendly and rude never smiled would barely speak to us it was sad. Now the workers on the buffet especially the waffle stand were great so friendly. We are definitely on the fence about returning. We love gambling and that part was great we walked away winners, but the rest of our experience was sub par.
And it's a shame because it's so much closers to us. A little older and grungier than the places across the river, and my luck is better at Lumiere, but the Queen is still a good time. Bad service, grumpy employees and a loooooonnggg way to park away from the building!
Only 1 entrance in or out Stayed at the RV park for 3 nights. I will stay somewhere else next time I visit St Louis. This is the best casino in the area for value and play! The Casino Queen is great for table game players. The table limits are reasonable with a variety of games where you can usually find a seat. Apparently they got new management a couple of years ago because we heard from other guests how they liked this casino but it lacked customer service. This was definitely not an issue now.
We play at all of the area casinos but prefer this one for drink prices and no smoking. We stayed in the hotel one time and had a pleasant experience with a great view of the city and arch. The best place to play in St. Louis for table games, reasonable drink prices, and fun Dealers.
So the casino view is looking at a brick wall or parking lot. They allow smoking on the 6th floor and when we went into our room you could tell a heavy smoker was there so we were moved to a new room.
Only one elevator worked. The casino is tiny. The best part of our stay was the amazing breakfast and service. The food was wonderful and the staff top notch. Parking kinda sucked but all in all I was pleased with the stay.
As a card holder for 20 years, until employee-ownership took over with new management, my review would be more posiitve with 4 stars. It gets 2 stars now for the following reasons: They think cosmetic improvements are the answer to pleasing customers. They eliminated one whole bar, replaced by machines. The positive is slot-machine payout. They do have the loosest slots machines in the country.
Outside of loosest slots, they're amenities are going down. Their monthly handle continues to decline, despite more slot machines. Beds could have been a little more comfortable, but otherwise great sleep and service.
Despite the address showing East St. Louis, it is right on the east bank of the Mississippi River and not in the actual town. Don't let the Queen haters try to scare you. Everything is well lit, and the Queen parking lot doubles as a commuter lot for people going into downtown so there are lots of people always coming and going. The Casino offers low limits on a lot of the tables almost every night of the week. Good variety of slots with plenty of payback. Cheaper drinks than you'll find at the casinos across the river.
All in all, a "gamblers casino" where most anyone can have some fun no matter how much you're looking to gamble. The Queen also offers a free shuttle to and from Cardinals home games. If coming from Illinois, the best way to save on downtown parking and messing with the Metro. The Casino Queen Claimed This business has been claimed by the owner or a representative.
Louis and want to gamble, don't waste your time at Lumiere. Got a question about The Casino Queen? Ask the Yelp community! I had a lot of fun in the casino. The Casino Queen is the place to be, with more than 38, square feet of gaming space, 1, slot machines and the hottest tables in town!
That's right, not only to we have the …. That's right, not only to we have the loosest slots, but during the past year the Casino Queen had higher payback on table games than any other casino in town. Come and visit us at the Casino Queen - we're the odds-on favorite! Whether you are looking for an elegant dining experience or a casual meal in between jackpots, the Casino Queen has a restaurant to satisfy your appetite.
Looking for a juicy steak that will melt in your mouth? Try out the Prime Steakhouse, the Queen's premier fine dining experience. Or choose from a variety of culinary favorites from around the world at the Market Street Buffet.
Just want a quick bite on the casino floor? Don't miss food and drink specials 7 days a week! The Casino Queen opened as a riverboat in In , the casino moved to it's current land-based building. The casino currently has 1, slots Loosest Slots in the Country for 6 years running and 40 table games. Sign Up Log In. Oops, we can't find your location. If your browser doesn't ask you, try these steps: At the top of your Chrome window, near the web address, click the green lock labeled Secure.
In the window that pops up, make sure Location is set to Ask or Allow. You're good to go! Reload this Yelp page and try your search again. At the top of your Opera window, near the web address, you should see a gray location pin. Wow, they just f'd up their parking lot and made it clear that, if you don't have VIP status, they don't care how far you have to walk to get to the front door.
Gates everywhere mean you have to park well east of the This CG is pretty big. Security drives through about every 30 minutes, so you feel pretty safe. And it's clean and all the staff is friendly and courteous.
There are no picnic tables at each slot. Where there are kiddie slides and swings are Best feature is a total no smoking environment.
The buffet was average at best. We had much better food fare at the Oregon casinos we visited two weeks before. Slots were OK, but we have played better. Good place to gamble. Good places to eat Very large parking lot. Very nice hotel,nice rooms. I'm from Chicago and really enjoy this casino. Super clean and everyone I come in contact with is very friendly and professional. Really enjoy the craps table, rules are a little different then where i come from but everyone working the tables keeps things rolling Flights Vacation Rentals Restaurants Things to do.
All of your saved places can be found here in My Trips. Log in to get trip updates and message other travelers. Casino Queen, East Saint Louis: Casino Queen Is this your business? Reviewed 1 week ago. Reviewed July 10, This riverboat casino is a four-story replica of a 19th-century side-wheel riverboat, which offers more than 28, square feet of gaming space with a variety of favorite table games and more than 1, slot and video poker machines.
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